Terms & Conditions

Terms & Conditions

By accepting these terms, a binding agreement shall arise between you and The Institute of Beauty & Makeup. (‘IBM’)

By accepting these terms, you agree to pay the course fee (‘Course Fee’) for the Course you have selected under this Student Agreement (‘Course’). Upon receipt of the Course Fee, IBM agrees to:

 

  • Supply to you all modules, video tutorials and assignments listed by IBM for your Course (‘Course Materials’);
  • Mark and grade your assignments;
  • Answer queries about your Course; and
  • Issue a Certificate or Diploma with additional payment, which is dependent on the course type that you enrolled with, upon successfully completing all assignments.

 

The Course Fee does not cover any materials that are not listed as Course Materials for your Course. IBM notes that you may need to provide your own equipment in addition to the Course Materials at your cost, i.e. Makeup Kit. Subject to the successful completion of all assignments, the Course Fee being paid in full and certificate fees being paid, IBM will issue you with a Certificate for your Course.

 

Course Materials will be available to you as you progress through the Course and submit your assignments. IBM reserves the right to withhold provision of Course Materials in the event that you fail to pay any part of the Course Fee as and when it becomes payable. If you are paying by instalments, you must pay all such payments on or before the due date.

 

Irrespective of your progress through the Course, if you fail to pay any installment by the due date, the total outstanding balance of the Course Fee will become immediately due and payable.

 

 

Cancellation and Refund

 

Where services are available via online access, you will be entitled to cancel the access within 14 days of your purchase. However, if you choose to start the Course within this period, then you will lose your right to cancel.

 

On cancellation, you will receive a full refund. If an annual subscription is automatically renewed, a particular exception will come into effect. In this situation, after the annual subscription is renewed following its original term ending, the learner will no longer have the right to request a refund, regardless of any reason.

 

 

 

Annual Subscriptions, Rights & Obligations

 

A IBM annual course subscription entails a payment arrangement where learners pay an upfront fee for one year of access to a set of courses. Typically, within this subscription period, learners can access a variety of courses.

 

Subscribers to IBM on an annual basis are limited to enrolling in a maximum of 30 courses concurrently. They can only start a new course after finishing one of the initial 30, ensuring a total course count of 30.

 

Please note that the annual subscription does not cover courses offered by Awarding bodies, bundles and career path/career bundles listed on the IBM website.

 

The assignment of courses to learners is contingent on availability. If a course becomes unavailable for any reason after being in the course library during the subscription period, the learner cannot enrol in it. IBM will not be held responsible, but the learner can take the course once it becomes available again in the library.

 

In the event a learner purchases an annual subscription at a discounted rate from Ibeauty, they forfeit the right to request a refund, regardless of the reason, due to the discounted price.

 

If a learner completes 50% or more of multiple courses, they are ineligible to request a refund from Ibeauty, regardless of the circumstances.

 

To clarify, when a learner buys an annual subscription from Ibeauty for online course access, if they complete at least 50% of the courses and later seek a refund after finishing several courses, Ibeauty  reserves the right to deny their request, as outlined in the Terms and Conditions Agreement.

 

Auto-renewal is applicable to the Annual Subscription. Upon renewal following the expiration of its term, the learner loses the right to request a refund for any reason.

 

 

 

Subscriber Warranties, Rights, Representations & Obligations

 

According to your subscription type, you will be authorised limited, non-exclusive, revocable, non-transferable, and non-sublicensable access to services subject to the following Terms of Use.

 

We are not obligated to maintain the Website or maintain its current form by consenting to provide access. We have the authority to change, enhance, modify or upgrade any service.

 

In addition, we can convert a Subscriber to a new version at any time at the Company’s sole discretion, as long as it is not detrimental to your use of the services. We will ensure you receive a prior notice (unless the change is critical for business or outside the Company’s control. In such circumstances, the Company will clarify).

 

You must follow all the rules or regulations published by us regarding Subscriber Conduct. The Terms of Use include all these rules and regulations with references. If you fail to follow the Terms of Use or lack the credibility to do so as per the Company’s review, we possess the right to deny you access to any service.

 

You agree that we may, but are not bound to, monitor the Services or any part thereof or oversee compliance with the Terms of Use in its sole discretion.

 

You and any other Subscribers added to their membership (“Authorised End Users” or “Multi-User Subscriptions”) commit, acknowledge, and accept that:

 

  • Third-party access privileges are not permitted,

 

  • They must not access, store, distribute, or transmit any viruses.

 

  • All Services are to be utilised abiding by the applicable laws and regulations,

 

  • The Services or any component thereof can not be rented, leased, sublicensed, resold, distributed, transferred, copied, or modified,

 

  • You will not reverse engineer or seek to construct the source code from the object code made available hereunder, nor decompile, create, or attempt to create, the source code from the object code made available hereunder,

 

  • You will not copy, distribute, edit, publicly display, publicly perform, republish, download, store, or transmit the Services or any part of them,

 

  • You will not remove or attempt to remove or change any copyright, trademark, or other proprietary rights notices from materials copied from our Website or Services provided,

 

  • You are responsible for obtaining, installing, operating, and maintaining the necessary hardware and software, along with ensuring network connections and telecommunication lines required to access and use the Services,

 

  • You are not to use the Services in any way or in conjunction with any content, data, hardware, software, or other materials that may infringe or violate any third-party patent, copyright, trade secret, trademark, or intellectual property right, or anything that may constitute defamation, libel, violation of the right of publicity, or other third-party rights, or that is a violation of any law or invasion of privacy.

 

 

Right to Cancel Order

 

You have the right to cancel your order within 14 days of receiving the course materials. If you choose to start the Course within this 14-day period, you will lose your right to cancel. To cancel, please contact us via email at [email protected] or by phone with your order details. If you cancel within this period, you will receive a full refund. Please note that for annual subscriptions renewed after their initial term, refunds are not available.

 

Some of our exclusive courses are not included in subscription packages. Those are only available for singular purchases. The following policies are applicable for such courses:

 

You can cancel the order within 14 days after the order has been delivered. But you must provide a proper reason for cancelling. This 14-day period grants a conditional right to cancel.

 

How to cancel: Simply email us at [email protected] with the order details to cancel the order.

 

It is also mentionable that a subscriber can only have 30 active courses at any time. They can only start a new course after finishing one of the initial 30, ensuring a total course count of 30.

 

Refund Policy for Subscriptions

 

If you purchase an annual subscription and receive a discount, you forfeit the right to request a refund. If you complete 50% or more of the courses during the subscription period, you will not be eligible for a refund. 

 

Auto-renewal applies to annual subscriptions; cancellation must be completed before the renewal date to avoid being charged for the next billing cycle.

 

Right to Cancel Subscription

 

Our Annual Subscription is renewed after 12 months. However, You can cancel your membership at any time from your account.

 

The subscription will automatically renew unless cancelled by the subscriber or IBM. If not cancelled, it will be extended for the following year. Subscribers will be charged for the next billing cycle based on their selected payment method.

 

If you cancel your subscription, you will lose access to all courses you enrolled in during your membership at the end of your billing period.

 

You can view recordings of classes you’ve already attended, but not future ones, and you will not be able to add a new course.

 

To delete your account, please contact Ibeauty support.

 

Subscription Cancellation

 

You can cancel your subscription at any time from your account settings. If not cancelled, your subscription will auto-renew for the next billing cycle, and you will be charged based on your selected payment method. Upon cancellation, you will lose access to courses at the end of your current billing period and will not be able to enroll in new courses.

 

Non-Refundable Clause

 

Lifetime Prime Membership payments are non-refundable if purchased during a promotional campaign. If a discounted lifetime subscription is purchased, refund requests will not be accepted after purchase. Access to courses offered by Awarding bodies and certain bundles is not included in the Lifetime Prime Membership.

 

Cancellation Related Changes

 

The membership can be cancelled at any time. You can finalise cancellation over the phone or from your profile.

 

You can cancel your membership and benefits by going to the Membership and Payments tab, where you will find options like pausing your membership or switching to a lower-cost plan.

 

If you signed up for Ibeauty  through a third-party account (such as an app store) as a Payment Method and want to cancel your membership, cancellation may need to be done through that third party. For instance, visit the account with the applicable third party and turn off the auto-renewal option or unsubscribe from the Ibeauty service.

 

A cancellation feature is included in the Members Area to make the cancellation process swift. Membership can also be terminated by filling out this cancellation form and returning it.

 

 

The right to terminate the services

 

If you do not comply with the Terms and Conditions, including payment obligations, We reserve the right to terminate your access to the Services.

 

You might receive a letter regarding the termination of Services. You will be notified in advance and reimbursed (for the amounts paid in advance) for services that will not be provided.

 

You will be able to renew it at any time in the future, even after cancelling the membership. The account will be charged for the following year if you want to continue. Then, you will go back to the plan you had cancelled previously.

 

The existing subscription will continue until the end of its current term. And then switch to the ‘One Course Plan’ if you choose a reduced-price plan known as a ‘One Course Plan’.

 

To clarify further, if you are currently subscribed to a higher-priced plan (such as the annual subscription), the current subscription will remain as is, with the membership advantages associated with the current plan. However, the plan will change to One Course Plan at the end of the subscription period.

 

We have the authority to change our service plans and prices at any moment.

 

Suppose there are any changes in the pricing; in that case, you will be informed in advance via the member’s user interface, the membership and payments user interface, emails, or other reasonable ways.

 

The new pricing will be effective at the beginning of the next subscription month after the price change date. As a precaution, we recommend reading any pricing change message carefully.

 

Please reach out to us if you have any payment or other membership-related questions.

 

We do not offer refunds or credits for partial membership periods, lessons, or Courses.

 

Refunds will only be issued if there is a reasonable cause, as defined by incorrect content or pricing, certificate, course materials, assignment retakes, or any other optional course content from the members’ area, checkout page, or any other cause deemed valid by us.

 

When a subscription is renewed, including purchases made via promotional communications, email, SMS, or any other method, unless there is a valid cause, refunds are not available, as defined by inaccurate content pricing or other circumstances outlined in the Terms of Use.

 

 

 

Lifetime Prime Membership

 

Lifetime Prime Membership alone does not grant access to courses offered by Awarding bodies, bundles and career path/career bundles listed on Ibeauty’s website. These are instead available as part of our special offerings or as a one-time purchase. Please note that the payment of Lifetime Prime Membership is non-refundable if purchased during a promotional campaign.

 

The transfer of lifetime access to any third party by the subscriber is prohibited.

 

If a learner buys a lifetime subscription at a reduced rate from Ibeauty, their ability to request a refund will be rendered invalid after acquiring the aforementioned discounted lifetime subscription.

 

After obtaining a lifetime subscription from IBM and completing 50% or more of several courses, the learner won’t be able to ask for a refund from Ibeauty, irrespective of the reason.

 

IBM retains the authority to revoke the subscriber’s lifetime access in case of violating our terms and conditions.

 

It is also mentionable that a Lifetime Prime Member can only have 30 active courses at any time. They can only start a new course after finishing one of the initial 30, ensuring a total course count of 30.

 

 

 

Exams and Certificates

 

Exam vouchers will be provided on your request for exam booking. All exam vouchers have an expiry date and are set from the date of purchase. Please refer to the website before making a purchase, and in case of further doubts, kindly speak to one of our training advisers by calling one of our company numbers. External exams are at extra cost to students as they are a chargeable event outside the IBM and so their prices are beyond our control.

 

Course completion certificates are emailed on request at a nominal cost.

 

It is the responsibility of the delegate to ensure they meet the course and exam prerequisites prior to booking or the taking the exam if you are unsure please contact our customer service team who will be happy to assist.

 

The Course is not transferable to another person.

 

The Course Materials, which IBM provides to you shall become your property. However, the content of the Course Materials, including copyright and all other such intellectual property rights contained therein, remains the property of IBM or a nominated third party. You may not reproduce any part of the Course materials without the prior written consent of IBM.

 

You are not to copy or download any of the videos made available to you to facilitate your learning as these resources remain the property of IBM or a nominated third party and are only able to be streamed through the resources provided by IBM.

 

IBM does not accept any form of plagiarism. If there is evidence of plagiarism in any of your assignment submissions, IBM reserves the right to remove you from the Course.

 

Students studying the Certificate Course are provided up to 12 months to complete their studies. Students studying the Diploma Course are provided up to 18 months to complete their studies. Extensions beyond this are available if required, although IBM reserves the right to charge a fee for extensions.

 

IBM accepts no responsibility in the event of any third-party offerings or discounts being revoked by the party involved.

 

Persons under the age of 16 are not eligible to enrol in this course. Please Contact Us should you require further information.

 

Access and Usage

 

Subscribers are granted a limited, non-exclusive, revocable, non-transferable, and non-sublicensable right to access the services. You agree not to share, access, copy, modify, or distribute any part of the services or materials. You are responsible for maintaining the necessary hardware, software, and network connections required for access. Any violation of these terms may result in termination of access.

 

Governing Law and Jurisdiction

 

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Data Protection and Privacy

 

We are committed to protecting your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). 

 

Termination of Access

 

We reserve the right to terminate your access to our services if you breach these Terms and Conditions, fail to make required payments, or engage in conduct that we deem inappropriate. Termination will be effective immediately, and you will not be entitled to a refund for any unused portion of your subscription or course fees.

 

Limitation of Liability

 

To the fullest extent permitted by law, IBM shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our services. Our total liability for any claim arising out of or relating to these Terms and Conditions shall be limited to the amount you have paid for the course or subscription in question.

 

Amendments

 

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the revised terms. We recommend reviewing these Terms and Conditions periodically.

 

Severability

 

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be replaced with a valid, enforceable provision that closely reflects the original intent of the parties.

 

Waiver

 

No failure or delay by IBM in exercising any right or remedy under these Terms and Conditions shall constitute a waiver of that right or remedy. Any waiver must be in writing and signed by an authorised representative of IBM.

 

Disclaimer

 

The information on this internet site has been made available for general personal use only and is provided without any express or implied warranty as to its accuracy or currency.

 

All-access to, and use of, the information is at the user’s risk.

 

IBM accepts no responsibility for the results of any actions taken on the basis of information on this Internet site, nor for the accuracy or completeness of any material contained herein.

 

IBM expressly disclaims all and any liability and responsibility to any person in respect of the consequences of anything done or omitted to be done by such person in reliance, whether wholly or partially, upon this Internet site.

 

Before relying on any information on this Internet site, users should seek confirmation from the originating or authorising faculty, area or other body.

 

IBM reserves the right to alter, amend, vary or otherwise change any information on this Internet site at any time and without notice to you.

 

Information on academic programs and courses or any other arrangements for courses, including fees, staffing, and timetabling, are an expression of the IBM intentions only and do not constitute a firm offer or undertaking to you.

 

IBM reserves the right to vary programs and courses without notice and to impose limitations on enrolment in any program or course.

 

The provision of any URL or link is made for the convenience of users of this Internet site. It does not constitute an endorsement by IBM of that URL or link or the information at that Internet site.

 

 

 

N.B: Upon becoming a subscriber, you will have access to all courses. A subscriber can enrol in up to 30 courses at any time through the subscriber dashboard. Once a learner has registered for 30 courses, they must complete a course before enrolling in another. Upon completion of a course, the subscriber is free to take another.

 

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